Trade Depot Stores

Covid-19 Status - 1. October 2021

Check our preliminary Covid-19 update regarding the potential move to a lower alert level..

The Auckland store will remain closed for customers but is offering contactless click and collect pickups during hours advertised at the top of the page. Our Christchurch store is open under alert level 2 safety measures. Contactless and safe click & collect pickups are also available at our Christchurch store during standard store hours.

Trade Depot are following the recommended government COVID-19 guidelines. As an essential goods provider, we continue to operate and are observing social distancing and hygiene rules. You can order essential home appliances and we will deliver contact-free.

Our main priority is the health and safety of our staff, customers and wider community. Please be patient and stay safe - thank you.

  • Our customer services will be answering phone calls during our standard business hours.
  • Contact us to change your pickup order to delivery - freight charges apply.
  • SHOP ONLINE for contact-free home delivery.

Returns during Lockdown

Please note that we cannot process item returns until Alert Level 2. If you are returning your item per our 28 day change of mind policy, we will record your request and process your return when possible. We apologise for the inconvenience.

Track Your Order

Please track your order online before calling us about your delivery.

You'll need your sales order number or invoice number and the email or phone number you used at purchase time.



Store Services

StoreShowroomClick & CollectDelivery
Auckland - OnehungaCLOSEDYES
Level 3 rules apply*
Christchurch - SockburnOPEN
Level 2 rules apply*
During standard business hours

* Please wear a mask at all times. Scan in. Keep 2m apart from others. Observe safety rules, follow our staff instructions, come prepared if picking up large items.