Trade Depot Stores

Omicron / Covid-19 Update - 27. April 2022

Dear Customers

Our logistics timeframes have largely normalised and we dispatch most orders within 1-3 working days.

• All stores are open for all customers per advertised trading hours.
• We employ appropriate safety measures for the current traffic light status.
• We reserve the right to close stores or click & collect pickups without notice due to COVID related staff absences.

Please respect all staff:

There are isolated incidents during COVID restrictions where retail, warehouse, office and delivery teams have received disrespectful treatment, threatening behaviour, bad manners and unreasonable complaints. This is especially the case for women, young workers and culturally and linguistically diverse staff. The fact that we have made mistakes does not justify any abuse. We are working hard to deliver all your purchases despite all the challenges.

Our main priority is the health and safety of our staff, customers and wider community. Please be patient and stay safe - thank you.

• SHOP ONLINE for contact-free home delivery.

Visiting our stores and warehouses:

• Apply appropriate distancing as per current traffic light guidelines.
• Please wear a face covering as recommended.
• Please do not visit if you are visibly unwell, we may refuse entry in these cases.