Trade Depot Stores


Omicron / Covid-19 Update - 27. April 2022

Dear Customers

Our logistics timeframes have largely normalised and we dispatch most orders within 1-3 working days.

  • All stores are open for all customers per advertised trading hours.
  • We employ appropriate safety measures for the current traffic light status.
  • We reserve the right to close stores or click & collect pickups without notice due to COVID related staff absences.

Please respect all staff:

There are isolated incidents during COVID restrictions where retail, warehouse, office and delivery teams have received disrespectful treatment, threatening behaviour, bad manners and unreasonable complaints. This is especially the case for women, young workers and culturally and linguistically diverse staff. The fact that we have made mistakes does not justify any abuse. We are working hard to deliver all your purchases despite all the challenges.

Our main priority is the health and safety of our staff, customers and wider community. Please be patient and stay safe - thank you.

  • SHOP ONLINE for contact-free home delivery.

Visiting our stores and warehouses:

  • Apply appropriate distancing as per current traffic light guidelines.
  • Please wear a face covering as recommended.
  • Please do not visit if you are visibly unwell, we may refuse entry in these cases.

Track Your Order

Please track your order online before calling us about your delivery.

You'll need your sales order number or invoice number and the email or phone number you used at purchase time.

 

 


Store Services

StoreStoreClick & CollectDelivery
Auckland - Onehunga OPEN* YES* YES
Hamilton - Airport OPEN* YES* YES
Christchurch - Sockburn OPEN* YES* YES

* Please wear a face covering at all times. Observe current safety rules. Come prepared if picking up large items.


AUCKLAND STORE

STORE/WAREHOUSE HOURS

StoreStorePhones

HAMILTON STORE

STORE/WAREHOUSE HOURS

StoreStore

CHRISTCHURCH STORE

STORE HOURS

StorePickupsPhones
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