TCL Elite Inverter Heat Pump 3.3kW - WIFI Control

Was: $1,299.00
$781.74 +GST
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Installation available in some areas.
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Availability: In stock


Delivery rates below are calculated for this item only and do not contain any order delivery discount. Your final delivery cost will be calculated in the checkout.

Delivery times depend on the size of your order and destination.

  • We use our own delivery vehicles in Auckland and Christchurch City.
  • Castle Parcels Couries for small orders up to 20kg.
  • Owens for large orders.
  • South Island orders are distributed from our Christchurch Warehouse.

Following delivery times are indicative only:

Average delivery times*Small ItemsLarge Items
Auckland City 2-3 days 3-5 days
Hamilton / Tauranga City 2-5 days 5-8 days
Wellington City 2-5 days 5-8 days
Rest of North Island 2-5 days 6-9 days
Christchurch City 3-6 days 12-18 days
Dunedin City 3-6 days 12-18 days
Rest of South Island 4-8 days 12-18 days

*Working Days, After Payment Received

However, we often deliver quicker, and sometimes we may be delayed.

Refunds for goods we cannot deliver
Sometimes, for various reasons we incur STOCK-OUTS.
If you order items and we cannot supply then we will arrange a refund within 24 hours of picking your order.


Installation available in some areas!

Call 09 636 1111 to book your assessment.

Installation deal covers only basic back-to-back install (should not exceed 3 metres). 
Non-standard installations may incur additional costs.

Elite Series Heat Pump / Air Conditioner - DC Inverter Model
You can easily control your air conditioner anywhere with your Smart Phone (Apple/Android) and a Wifi Connection.



Download the app "The Intelligence AC" (APK & IOS) to control your Elite heat pump using WIFI.

Please type "TCLKT" under the manual input option to activate.


Variable Speed with high efficiency, low power consumption and quiet operation

The Lowest Noise Level is 28dB(A)


  • Modern stylish design
  • Slim body
  • 4 directional air flow with auto horizontal swing and vertical swing function.
  • 5speed fan allowing you to create the most comfortable air flow, providing more precise control with respect to a selected temperature. Also allows you to save energy and reduce wind noise equation.
  • With invisible-when-off LED display
  • Quiet in medium-sized areas
  • Showing set temperature and operation/speed when the unit is operating
  • Indoor Operation Temperature Range For Heating From 16°C to 31°C
  • Outdoor Operation Temperature Range From -15°C to 24°C
  • Dual direction drainage easy installation

REMOTE CONTROL: Stylish Design featuring:

  • 4 Functions:  Heating - Cooling - Dehumidifying - Fan 
  • Timer Mode - Daily On and Off times
  • Sleep Function - easily set to turn off the operation after a set period
  • Indoor Fan Swing Function with High-Med-Low-Quiet-Auto settings.
  • Eco Function - Additional power saving
  • Turbo - Super quick heating/cooling
  • Auto Protection - 10 Hour Switch Off

R-32 GAS: It conveys heat more efficiently than any other gas. It reduces energy consumption by 10% compared to other gasses. It has a Global Warming Potential (GWP) that is one-third lower, reducing the environmental impact significantly. It also has an Ozone Depletion Potential (ODP) of zero.

TITANGOLD TECHNOLOGY: TCL Patent Technology ideal for New Zealand operating conditions including salt spray, varied temperature extremes and demands for a long life with little servicing.

  • Indoor: Photocatalyst net with Titanium Dioxide Nano coating removing bacteria & odours/smells for improved air quality.
  • Outdoor: Fins have Titanium Dioxide Nano Coating for Anti-Corrosion, and efficient defrost functions. Clean fins result in a substantially improved performance over time and in salt spray areas.


NET SIZE (Indoor) W 1010mm x D 220mm x H 315mm
NET SIZE (Outdoor) W 863mm x D 349mm x H 602mm
NET WEIGHT (Indoor) 13Kg
NET WEIGHT (Outdoor) 38Kg
RATED COOLING 3350W (1050 ~ 3700W)
RATED HEATING 3350W (1050 ~ 4500W)
AEER* 4.77
ENERGY RATING 5 Stars cooling
5 Stars heating
ROOM SIZE* 20m2 - 32m2 Approx
NOISE LEVEL 28 ~ 47dB indoor
54dB outdoor
REFRIGERANT R32/950g environmentally friendly

*ENERGY EFFICIENCY RATIO: output for every $1.00 input
*Based on 2.4 High Ceiling - suitable for a medium-sized lounge, large bedroom or office area



  • Full 5 Year parts warranty - View the Warranty page Link below to the Customer Service Centre Area
  • Approved installer and regular maintenance required. Servicing recommended annually.
  • Helpline: 0800 TRADED (0800 872 833)


  • TCL is one of the largest manufacturers of Air Conditioners in the world with annual production of over 10 Million Units and a sales network of over 160 countries.
  • The company only uses high-quality componentry such as premium Panasonic 0r Hitachi Compressors in selected models.
  • High quality, energy efficiency, safety and smooth operation are stapling features on every TCL heat pump in addition to excellent styling, comfort and value.

Installation Note:

Electrical Installations must be undertaken by a licensed electrical worker.

Click & Collect and Store/Showroom Pickups

Regardless whether you buy on our website or come to our showroom, you can pick your order up in store. Please note that we have a 5 day pickup policy which means you need to make sure you pick up your order within 5 days of purchase. After 5 days, we charge a daily storage fee of $10 (inc. GST) for each day. We will only waive the storage fee if your order contains backorder items. If you find that you can't pick your order up within 5 days and wish to avoid incurring storage fees, we can ship the order to you. Just call us on 09 636 1111 and arrange for your order to be delivered. Please note that you may need to pay for delivery if your order doesn't meet our free delivery conditions. If the delivery option also doesn't work for you, we can put the items back in stock until you're ready to pick them up, however please note that items may be sold to other customers and go out of stock.

Standard Delivery Service

Normally we will ship your order within 3-5 working days after payment is received. Our carriers will endeavour to give you advance notice of the delivery to your address on the day, if requested and whenever practical. Driver will be on site for up to 10 minutes at drop off.

City Residential Area Deliveries

Delivery to driveway for city residential areas only. This excludes difficult driveways and unfinished sites, rural areas, multilevel apartments/dwellings etc.
South Island city residential includes Christchurch, Nelson, Dunedin Cities only.

Town and Rural Deliveries

In most cases, our carriers will attempt to deliver orders to rural addresses. In the rare case when rural delivery is not possible, your order will be sent to the nearest city or town depot and you will be notified to arrange pickup.

Please note that deliveries to rural areas are subject to rural delivery charges. Our website will endeavour to present up-to-date delivery charges for your destination, however, we reserve the right to charge the difference if the actual delivery charges are higher than what was charged on the web sales order. In this case we will contact you to arrange payment.

Please note that deliveries of items weighing over 30Kg require you to have 1 suitable unloading person on site able to carry 30Kg in addition to the driver.

Small orders delivered by courier will have a rural delivery surcharge of $5 applied at the checkout, when you enter your address.

Goods Inspection on Delivery

All deliveries require a person present to unpack and inspect the delivery and sign for goods received confirming they are in good condition and free from breakages/damage. It is advisable that you immediately open packages and inspect for signs of damage or defect.

If you accept the delivered goods without a person present you will either:

  • Waive your rights to claim for transport damage; or
  • Reduce your rights to claim for faults/damage in manufacturing etc.

Please do not sign “undamaged” unless you are completely satisfied with the condition of the items in your order in respect of breakages, damages or defects.

Requesting a Delivery Date

Due to our optimised logistics, we cannot offer or guarantee deliveries for a specific date or time. You may request us to not deliver before a certain date but please note that, if we need to store your order for more than 5 days from the date of purchase, you will incur our standard storage fee of $10 (inc. GST) per each day over 5 days. Please see our Delivery and Returns policies for details.

In Case of Damage

If your order has been delivered by our own Trade Depot delivery service, you will be able to arrange a return/replacement on the spot with the driver.
If your order has been delivered by our partner carriers, make sure you state that (some) goods were damaged on the proof of delivery document then please contact our customer service team to logde a return/replacement claim.

Delivery Exclusions

Please note that standard deliveries exclude special delivery services:

  • Express deliveries (same day)
  • After hours
  • Unpacking & assembly
  • Box / pallet removal
  • Installation
  • Placement within your home
  • More than 10 minutes on site

Discounted and Free Delivery Terms

We offer free delivery for orders containing only small items (up to $20kg) if the order subtotal is $100 or over.

If the order contains large items or a mix of large and small items, then our discounted freight charges apply. Discounted freight is calculated based on the discounting taking effect for order subtotals of $1000 and over. For each heavy item in the cart, freight is calculated by adding up the item's individual freight cost to your specified destination, then depending on the order subtotal, a discount is applied. The discount starts at 10% off the full calculated freight cost at subtotal of $1000 and increases by 2% for every $100 up to the upper threshold of $3000 where the discount ends at 50%. For orders over $3000 the discount is 50%.

The final freight charge is calculated by applying a rounding method to the discounted value and subtracting that from the full freight cost which is what will be shown in the checkout as the final delivery cost. The checkout will show the full freight cost and the discounted freight that is charged to your order.

Please note that the delivery estimates on the product details pages may differ from the final delivery charge in the checkout as discounts are applied.


We stand behind our product range and work hard to provide you with affordable quality products. Sometimes, things might not work out for whatever reason and that's why we offer an easy (change of mind) returns policy. We'd like you to be completely satisfied with your product selection and it’s suitability!

We offer a “no questions” 28 day right of return on all goods purchased. Of course the goods should be unused and in re-saleable condition, ideally with their original packaging. Simply contact us and let us know that you wish to return your items and we'll get things under way.

You will need to pay the freight for returned items, however, contact us and we'll see what we can do to minimise this cost to you.

Restocking Fee

Returns will attract a restocking fee (normally 20% of the item price) if returned after the 28 days or if the item is not in re-saleable condition, (ie.: no packaging or item was used).

Item Warranty

  • Misuse of a product and/or use for which it was not designed
  • Neglect, deliberate damage, failure to care for or maintain the product in an acceptable manner
  • Unauthorised repairs or modifications to the product
  • Minor imperfections not affecting performance or decorative value
  • Damage caused after removal and reinstallation, for example when moving house
  • The warranty is for personal or household use only. It excludes commercial/industrial, rental property and item rental use.

Trade Depot Warranty

In general, the Trade Depot motto is: “When things go wrong, we’ll do our best to right them no matter who is at fault.” We will endeavour to assess each warranty claim on a fair basis and perform remedial actions as necessary to resolve the claim to your satisfaction.

By default, you are protected by the New Zealand Consumer Guarantees Act 1993. The Act specifies rights and remedies available to you if our goods fail to meet one or more of these guarantees. Trade Depot Limited, its warranties and its terms of sale will comply with all requirements of the Consumer Guarantees Act.

This specific warranty statement outlines terms, exclusions and guidelines over and above the standard consumer rights as stipulated by the New Zealand Consumer Guarantees Act 1993 and is applicable only to products purchased from Trade Depot Limited.

General Warranty Statement

For this product, Trade Depot Limited provides a 5 Year Parts Warranty (12 months Labour).

The warranty covers materials, workmanship and labour within these specified and respective timeframes. Where no labour warranty period is specified, a standard 12 months labour warranty is provided. The labour warranty is subject to terms outlined in the “Warranty Service Areas” section.

Trade Depot Limited will repair, replace or refund the item depending on how serious the fault is, except in circumstances outlined under “Warranty Limitations”. We will endeavour to remedy the warranty claim within a reasonable timeframe. Where it is not possible to provide repair or replacement, we will offer a refund. If we offer a replacement and the specific product is not available or no longer manufactured, we reserve the right to provide a similar product.

Trade Depot Limited shall not be liable for consequential losses, damages, costs or inconvenience of any kind including loss of profit. In particular, Trade Depot shall not be liable for any loss, damage, expense, or inconvenience arising from:

a) the faulty installation of this Trade Depot product;
b) the combination, integration, or operation of this Trade Depot product with product not provided by Trade Depot;
c) where goods are used or adapted for a purpose for which they are not designed.

Proof of purchase is required for a warranty claim and warranties are not transferable. Contact Trade Depot Limited directly as soon as you can and generally before engaging tradespeople to service or repair your item.

Warranty Limitations

This product warranty does not cover:

  • Normal wear and tear

Other than damage during transport, Glass Cooktops are not covered by this warranty. Please ensure your cookware is suitable for use on the cooktop. Avoid rough cookware such as cast iron pots and pans. In addition, metal scrapers and abrasive cleaners should not be used to clean the cooktop.

Oven and cooktop elements other than induction are covered by a 12 month warranty and the warranty is a parts only (requiring you to arrange changeover)

Warranty Service Areas

In general, free warranty service areas include homes in central city suburbs/areas of Auckland, Hamilton, Tauranga, Mt Maunganui, Wellington and Christchurch (excluding outlining areas and Islands).

In these areas, Trade Depot will endeavour to repair, replace or service your warranty claim within a 5 working day period.

In other areas, a travel surcharge and callout fees will apply which will be waived in a return-to-base situation.

Items to be serviced/inspected must be in a suitable (thoroughly clean) condition otherwise costs of cleaning and repair preparation may apply.

Repairs and repairers must be authorised by Trade Depot Limited otherwise their repair costs may not be covered in full by warranty. The amount covered will be assessed by Trade Depot Limited.

Standard service areas for appliances include within city metropolitan limits of all major New Zealand Cities. Areas outside of this will be subject to travel and transportation charges.

Installation, Workmanship, Testing and Inspection before Commissioning

Installations and workmanship not carried out by personnel authorised by Trade Depot Limited are excluded by the provisions of this warranty. Please ensure you obtain a comprehensive written warranty from your tradesperson for all materials and workmanship completed and keep a copy of quotes, invoices, warranties and all correspondence.

All goods must be installed, serviced and/or operated by a qualified experienced tradesperson.

  • Installations must comply with industry standards and normal practices including pre-installation inspection and checking and post-installation testing of all functions for failure. Failure to comprehensively inspect for defects/flaws before installation (and on immediate arrival) can in some circumstances limit your claim under this warranty. This is due to the Trade Depot Limited not having control/care or custody of the product.
  • Sanitary, Plumbing and Drainage items must be installed by a registered industry professional.
  • Electrical Installations must be undertaken by a licensed electrical worker and a Certificate of Compliance or Electrical Safety Certificate (including Registration / Practicing licence number) may be required.

Electrical appliances must be tested via a full test cycle and maximum load placed on the appliance. Ovens and cooktops should be tested on a full electrical load for a minimum of 10 minutes.

Appliances with water - e.g. dishwashers, washing machines, waste disposals, water dispenser / ice maker fridges, will require a full run and complete pressure testing of all water seals, drains, pumps etc. to ensure there are no possible leaks from a full process.

All works required to be completed by a licenced electrical worker should have an accompanying Certificate of Compliance issued.

Gas fitting must be completed by a Licenced Gas Fitter who must supply a Certificate of Compliance with the article.