Contact Us

Trade Depot

Lower Prices, Smarter Shopping

  • 306 Neilson Street, Onehunga, Auckland, New Zealand
  • 09 636 1111
  • [email protected]
  • PO Box 13053, Onehunga, Auckland, New Zealand

Covid-19 Notice

For details, please check out our FAQ page.
We encourage ordering online for safe home delivery or pickup.

Auckland Showroom - OPEN

306 Neilson Street, Onehunga, Auckland 1061

Phone: 09 636 1111

Showroom / PhonesPickupsPhones

Christchurch Showroom - Open

16 Watts Road, Sockburn, Christchurch 8042

Phone: 03 595 1700

Showroom / PhonesPickupsPhones

Dear customers, occasionally, we are experiencing a high number of calls to our support phone number, therefore, it may take a long time to reach us. Please use the contact form below to send us your inquiry.

  • Before contacting us, please make sure you have checked our FAQ section and our Self Service Help Centre for answers to your issue.
  • If you are lodging a warranty claim, please fill out our online warranty claim form.
  • If you need a product manual, please check the product page on this website for the MANUALS & DOCUMENTS section.

Email our customer service team. All fields with a * are required.