Contact Us

Trade Depot

Low Prices. Always.

  • 306 Neilson Street, Onehunga, Auckland, New Zealand
  • 09 636 1111
  • Contact us
  • PO Box 13053, Onehunga, Auckland, New Zealand

Covid-19 Notice

For details, please check out our FAQ page.
We encourage ordering online for safe home delivery or pickup.

Auckland Store

306 Neilson Street, Onehunga, Auckland 1061

Phone: 09 636 1111


OPEN HOURS
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Hamilton Store

12-24 Sharpe Road, Rukuhia, Hamilton Airport, 3282

Phone: 09 636 1111


OPEN HOURS
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Christchurch Store

16 Watts Road, Sockburn, Christchurch 8042

Click & Collect pickup: 75 Main South Road, Sockburn, Christchurch 8042

Phone: 03 595 1700


OPEN HOURS
StorePickupsPhones
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Phones

Dear customers, occasionally, we are experiencing a high number of calls to our support phone number, therefore, it may take a long time to reach us. Please use the contact form below to send us your inquiry.

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Check FAQs

Before contacting us, please make sure you have checked our FAQ section for answers to your issue.

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Self Service Help Centre

If you are having a problem with your Trade Depot product, please check our Self Service Help Centre for troubleshooting tips before contacting us.

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Warranty Claims

If you are lodging a warranty claim, please fill out our online warranty claim form.

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Manuals and Documentation

If you need a product manual, please check the product's page on this website for the MANUALS & DOCUMENTS section.

If you don't see an email from us after submitting or sending your request, please check your SPAM mailbox!

Auckland

Christchurch

Hamilton

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