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If you are looking for your next role in our fast-paced &
ever-growing company then please submit your resume and
cover letter to [email protected]

 

Warehouse

About the role
Currently we are looking for a Service Technician to work across both our Auckland sites in Otahuhu and Onehunga and offsite.

The Role
This is a hands on role that will require experience with maintenance, repair and servicing of household appliances, white ware and home improvement products. This role could see you leading and coordinating a team of in house and external technicians and contractors in the future. A vehicle will be provided while you are at work, for work purposes only. This is a Monday to Friday role with (very) occasional weekend work

Responsibilities

• This role is primarily responsible for fault finding, diagnosing, and technical repairs/service/advice to our product range, both on and offsite.

• Help establish and develop servicing procedures and guidelines.

• Liaise with other departments and suppliers as required to ensure high levels of customer service and support.

• Lead by example & ensure all staff and contractors follow our Health and Safety Policies and that continuous improvement measures are implemented.

• Ensure that all warranty jobs are completed within the warranty terms and conditions.

• Coordinate and maintain all service tooling and ancillary equipment via inspections and action as required.

• Stock inventory of spare parts, broken appliances etc

• Skill Requirements and Qualifications

• Preferably 5 or more years experience as a service technician with ability to re-gas fridges and knowledge of appliances and white ware (ovens, cooktops, range hoods etc

• Hold a current electrical practising licence

• Excellent experience in maintenance, repair and technical diagnosis of faults in appliances and other products within our supported range.

• Excellent written and verbal communication skills.

• Able to schedule work effectively and efficiently.

• Have a working knowledge of Quality Assurance and be active in promoting its principles.

• Have an intermediate knowledge of computer systems, including Microsoft Office.

• Have a current and clean drivers’ licence

Additional Requirements
Applicants must have the legal right to work fulltime in New Zealand.

To Apply Email [email protected]
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