JOIN THE TRADE DEPOT TEAM
If you are looking for your next role in our fast-paced &
ever-growing company then please submit your resume and
cover letter to [email protected]

 

Appliances/Whiteware Technician

About the role
Currently we are looking for a Service Technician to work across both our Auckland sites in Otahuhu and Onehunga and offsite.

The Role
This is a hands on role that will require experience with maintenance, repair and servicing of household appliances, white ware and home improvement products. This role could see you leading and coordinating a team of in house and external technicians and contractors in the future. A vehicle will be provided while you are at work, for work purposes only. This is a Monday to Friday role with (very) occasional weekend work

Responsibilities

• This role is primarily responsible for fault finding, diagnosing, and technical repairs/service/advice to our product range, both on and offsite.

• Help establish and develop servicing procedures and guidelines.

• Liaise with other departments and suppliers as required to ensure high levels of customer service and support.

• Lead by example & ensure all staff and contractors follow our Health and Safety Policies and that continuous improvement measures are implemented.

• Ensure that all warranty jobs are completed within the warranty terms and conditions.

• Coordinate and maintain all service tooling and ancillary equipment via inspections and action as required.

• Stock inventory of spare parts, broken appliances etc

• Skill Requirements and Qualifications

• Preferably 5 or more years experience as a service technician with ability to re-gas fridges and knowledge of appliances and white ware (ovens, cooktops, range hoods etc

• Hold a current electrical practising licence

• Excellent experience in maintenance, repair and technical diagnosis of faults in appliances and other products within our supported range.

• Excellent written and verbal communication skills.

• Able to schedule work effectively and efficiently.

• Have a working knowledge of Quality Assurance and be active in promoting its principles.

• Have an intermediate knowledge of computer systems, including Microsoft Office.

• Have a current and clean drivers’ licence

Additional Requirements
Applicants must have the legal right to work fulltime in New Zealand.

To Apply Email [email protected]

 

Customer Service Team Member (Full Time)

About the role
Enjoy speaking on the phone all day? Come and work for us! We are on the hunt for our newest member of our Customer Services Team!

The Role
As a Customer Service Team Member, you will be responsible for the day to day interaction with Trade Depot customers through a variety of communication channels. You will be comfortable with and enjoy an extremely fast paced environment, confidently communicating with customers via phone calls, email inquiries and online chat.

 

This full-time role will require you to work on a roster during our standard open hours which can include after hours and  weekend work.

 

The right candidate will possess a friendly and personable phone manner and online communication style which includes a clear command of the English Language.

 

You will be resilient and tenacious as well as motivated about helping customers and making sure they are well looked after. You will ensure that all customer queries are resolved in a timely, pleasant and satisfactory manner while aiming to achieve your daily response target.

 

We are not going to lie; this role is not for the faint hearted. It is a very busy and demanding phone-based role. However, in return there are opportunities galore for those with a flexible mindset and positive attitude! We are a friendly and supportive bunch, with a family like work environment... and oh yes, we like to enjoy pizza for lunch every Thursday!

Additional Requirements
Please only apply if you are legally entitled to work Full Time in New Zealand.

To Apply Email [email protected]

 

Business Development Manager - Commercial Sales (Chch)

About the role
Currently we are looking for B2B/Commercial Sales Person.  This is a newly created role for our Christchurch branch.

The Role
Based in the Christchurch office and selling to the South Island this role will be responsible for acquiring large and small accounts through the trade industry including new brand expansion into appropriate markets. Key product categories include: Bathrooms, Kitchen Appliances, Flooring, Electrical and Plumbing Supplies, Air Conditioning / Heat pumps.

 

Other duties include (but are not limited to):

 

• Development of business using cold calling, research, and using existing warm and established leads.

• Establish, develop, and maintains business relationships with current and prospective customers in an assigned territory/market segment to generate new business for products and services.

• Research sources for developing prospective customers for information to determine their potential.

• Develop clear and effective written proposals/quotations for current and prospective customers.

• Coordinate sales effort with marketing, sales management, accounting, logistics and technical services groups.

• Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends.

• Participate in Trade shows and conventions.

• Must be flexible to assist in other areas as required.

 

To be Successful in this role you must have:

• An excellent track record in sales within the building and construction industry in particular with both Project Sales and Commercial Interior products.

• Ability to Track sales through to final stages.

• Have the ability to build relationships at all levels of the industry.

• Self-driven, self-motivated and able to work autonomously.

• Excellent time management and organisational skills.

• Computer literate - be able to compile and update reports on your territory.

• Current drivers licence.

• This is a full time permanent role, and  would suit those who have strong relationships with Architects, Designers, Consultants and Contractors.

Additional Requirements
Applicants must have the legal right to work fulltime in New Zealand.

To Apply Email [email protected]

 

Showroom Sales Person (Chch)

About the role
We are looking for Sales Superstars to work in our new Christchurch showroom that brings the most modern home improvement showcase to the South Island.

The Role
The company is fast growing and requires a highly professional showroom sales person to fulfil massive growth opportunities.

 

Our Christchurch showroom opened in July this year and brings the most modern home improvement showcase to the South Island. With over 2000m2 of showroom, an incredible product selection and genuine low prices it promises to be a huge success as well as an excellent workplace for high performers.

 

Are you have a classic overachiever?  Fiercely competitive by nature? Are you hungry for success? We are looking for sales star performers!

 

Our customers are key, so we want to make sure they receive not only the best information at the time of purchase, but we want to see them taken care of right through to installation and beyond. So, we are looking for that important mix of sales drive and customer focus.

 

Previous experience selling similar products is ideal, but not essential.  What is essential is though are the following:

• A naturally competitive nature with the ‘gift of the gab’, who loves to upsell

• A flexible and positive attitude

• Proven experience in customer care

• Computer and mathematical abilities

• Well presented

 

In return, due to our growth there are opportunities galore for those with a flexible mindset and positive attitude. We can offer flexible working hours (the showroom is open 7 days, so weekend and evening rosters will apply).  The role is base plus an uncapped commission, so the sky is your limit in terms of your earning potential!

Additional Requirements
Applicants for this position should have NZ residency or a valid NZ work visa.

To Apply Email [email protected]
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