Modern heat pumps offer a healthy and efficient solution to maintaining a cozy and pleasant living space. With our incredible installation or cashback offer, we’ve made it super-easy for you to update your home.
We support installations in these areas.
A back to back installation is the quickest and most economical way to install your new split system heat pump. The outdoor unit is placed at the base of the outside wall on which the indoor unit will be installed and the two are connected. The connection should not exceed 3 metres.
Our installer will visit your home and provide an assessment of your situation, and let you know ifyou’re eligible for our installation deal.
TCL is one of the world’s best selling consumer electronics brands. You’ve likely seen TCL TV’s everywhere. TCL pride themselves on delivering high quality products featuring stylish design and the latest technology. The company has received numerous innovation awards and is committed to significant R&D throughout their product range. TCL consumer products provide premium features and quality at a very affordable price.
Heat Pumps work by transferring heat from or to the environment via the employed refrigerant gas, therefore this is a very important component of your heat pump.
R32 is a hydrofluorocarbon (HFC) based refrigerant with low environmental impact. It’s Global Warming Potential (GWP) is 679. Compared to the GWP of the previously used R410A which is 2088, we can see that R32 has approx. 66% less impact on global warming.
Furthermore, it is also more efficient in the energy transfer, thereby saving approximately 30% electricity compared to units with R410A. This results in an excellent energy star rating of our new TCL Elite Heat Pumps.
Q: Will it take long to get the first assessment appointment?
A: At this time of year, our installers may be busy, however we will endeavour to visit you within 2-4 days for your assessment appointment.
Q: How long does it take to install my new TCL heat pump?
A: After the initial assessment, we aim to organise the installation appointment within one working week, however this may vary depending on installer availability in your area. Once our installer has assessed your situation and made an installation appointment, it only takes around 4 hours on the day of installation if it's a straightforward install.
Q: Do I have to be present for the assessment and installation?
A: Yes, you will have to provide access to our installer to assess your situation as well as install the outdoor and indoor units.
Q: I'm confused about the cashback. How does it work?
A: If you are not eligible for our installation offer, you can simply choose the cashback option when purchasing the heat pump online or ask our sales staff to give you the cashback price. Call us on 09 636 1111 to talk to one of our consultants about the offer.
Q: Does my TCL heat pump need regular maintenance?
A: Every heat pump should be regularly serviced to check the gas levels and clean the filters and moving parts. You can arrange this with our installer who will then contact you on a regular basis to perform the heat pump maintenance.
Q: How do I buy the installation offer online?
A: If you know exactly what you need, you can browse to the appropriate heat pump and select the "With Installation" option when purchasing the heat pump. Please note that buying a heat pump involves a number of considerations. We like to make sure that you are making the right choice and provide a great experience, as well as manage our installer workload. This is why we encourage you to call us or visit our showroom and talk to our experts. That way we can ensure you are satisfied with the process and receive the right advice for your situation.